When we transfer and receive certain types of sensitive information such as personal information, we redirect users to a secure server. This type of secure server encrypts all information that is passed from the user to our server so that it cannot be read along the way. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from users at our site.
Automatic Information we Collect
For each visitor to our Web page, our Web server automatically recognizes the user's IP address, web browser, operating system, and the Web page the user is accessing. This information is logged for the purpose of allowing us to track usage patterns on our site. This information is analyzed in aggregate fashion (for example to view the most popular page visited by users), rather than individually. Should there ever be a security breach made on our Web site, this information is further used to assist us in locating the source of the attack and prevent against further attempts to compromise our Web site.
Information you Provide
We collect the e-mail addresses of those who communicate with us via e-mail, as well as all information volunteered by the user, such as survey information and/or site registrations. The information we collect is used to provide the services offered on the Web site and to improve the content of our Web pages.
Access to Your Information
We provide registered users with access to only their personal information that we maintain about them, unique identifier information (e.g., user name or password) that we maintain about them, ticket information that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them.
Registered users can access only their own information by visiting the My Account section of the Web site. Registered users can correct most of this information themselves by visiting the My Account section of the Web site. If there are any other discrepancies that cannot be changed by the user, the user can send us an email at the below address to request a change in their information.
Changes to Policy
From time to time, we may use user information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
If you feel that this site is not following its stated information policy, you may contact us at the following:
5716 Corsa Avenue, Suite 104, Westlake Village, CA 91362, firstname.lastname@example.org
Although the majority of our customers have their ticket dismissed or reduced using our service, some do not. In those cases we offer a Money Back Service Guarantee. Please make sure and read out terms and conditions regarding our Money Back service Guarantee.
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